CyberServe

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Real time integration between GIS and ERP Systems
Following software is required for the deployment of this application

  • ArcGIS 10.0 for Desktop – Standard or Advanced
  • ArcGIS 10.0 for Server - Standard or Advanced, or an ArcGIS Online organizational account
WATCH VIDEO
CyberServe is a web based GIS application that integrates with Business Application System or Enterprise Resource Planning (ERP) system in real time and provides the ability to query/view/process business transactions in the ERP system from the map as frontend. CyberServe provides the ability to view the assets in ArcGIS viewer with base map and other layers. Once an asset is located on the map, it is possible to view its detailed information, work order history, and notifications history from the ERP system. Authorized users can create and maintain notifications and work orders directly using CyberServe without getting into ERP system. Some important functions available are: Notification Create, Change, Put in Process, Complete and Work Order Create, Change and Technically Complete (TECO). CyberServe also provides the facility to query notifications and work orders and display the output spatially on the map. This helps the maintenance managers and supervisors to visualize the status of maintenance work and assign work to teams or employees efficiently. It also helps them to review maintenance history of assets in relation to surrounding environment and with respect to connected assets. We have used SAP as the ERP system for demonstration. To see CyberServe in action, please have a look at the video.
SPOTLIGHT
  • Integrate GIS application with Business Application System or Enterprise Resource Planning (ERP) system
  • View the assets on the map
  • Create and maintain notifications and work orders without getting into ERP system
  • Query notifications and work orders and display the output spatially on the map
  • Visualize the status of maintenance work on the map